Terms of Service

Last updated: June 19, 2026

These Terms of Service (“Terms”) govern your use of the Floraly mobile app and floraly.co (the “Service”). By using Floraly, you agree to these Terms and our Privacy Policy. If you do not agree, please don’t use the Service.

1. Who can use Floraly

You must be at least 13 years old to use the Service. If you use it on behalf of someone else, you confirm you’re authorized to accept these Terms for them.

2. Your account

You can use Floraly as a guest or create an account using email, Apple, or Google. You’re responsible for activity under your account, for keeping your login secure, and for making sure the information you provide is accurate. Don’t use someone else’s account without permission.

3. License to use the app

We grant you a personal, non-exclusive, non-transferable, revocable license to use Floraly for your own personal, non-commercial use, subject to these Terms and any app store rules that apply. You may not copy, modify, reverse-engineer, resell, or distribute the app except as allowed by law.

4. Your content

You keep ownership of the photos and information you add (“Your Content”). You grant us a limited license to host, store, process, display, and transmit Your Content only as needed to provide and improve the Service, including identifying plants, generating care profiles, syncing your garden, and responding to support requests. You’re responsible for having the right to upload what you submit.

5. Acceptable use

Don’t use the Service to upload unlawful, harmful, or infringing content; violate anyone’s rights; interfere with the Service; attempt to bypass security or usage limits; scrape, reverse-engineer, or resell the Service; or use Floraly in a way that harms others or us. We may suspend or terminate access for violations.

6. AI guidance — no warranty

Plant identifications and care recommendations are generated using AI and may be inaccurate, incomplete, or unsuitable for your exact plant or environment. Some plants are toxic to people or pets. The Service is provided for general informational purposes only and is not professional horticultural, medical, or veterinary advice. Always verify before acting, and consult a professional when it matters. The Service is provided “as is” and “as available” without warranties of any kind, to the fullest extent permitted by law.

7. Limitation of liability

To the maximum extent permitted by law, Floraly and its operators will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss arising from your reliance on identifications, care guidance, or other content from the Service, including harm to plants, people, or pets.

8. Third-party services

The Service relies on third-party services, such as AI processing, cloud hosting and storage, app platform, and sign-in providers. Your use may also be subject to their terms. We’re not responsible for third-party services we don’t control.

9. Availability and changes

We may update, change, suspend, or discontinue parts of the Service at any time. We try to keep Floraly available, but we do not guarantee that it will always be uninterrupted, secure, or error-free.

10. Changes to these Terms

We may update the Service or these Terms from time to time. If we make material changes, we’ll update the “Last updated” date above. Continuing to use the Service after changes means you accept the updated Terms.

11. Termination

You may stop using the Service at any time and delete your data from within the app. We may suspend or end access if you violate these Terms, create risk for Floraly or other users, or if we need to protect the Service.

12. Contact

Questions about these Terms: support@floraly.co.